Rekey or replace your locks? How to decide
Rekeying and replacing locks solve different problems. Here is how to tell which one you actually need after a move or a lost key.
Read more →Plain explanations of common lock and key questions for Atlanta homes and businesses.
Rekeying and replacing locks solve different problems. Here is how to tell which one you actually need after a move or a lost key.
Read more →A locked door is not an emergency until you make it one. Work through these steps before forcing anything.
Read more →Non-destructive entry is the default for a reason. Here is a plain overview of the common methods and why drilling is a last resort.
Read more →Grade, bolt throw, strike reinforcement and key control matter more than brand. A short guide before you buy.
Read more →These pages explain how common lock and key situations actually work, in plain language, so you can make a sensible decision, whether or not you end up calling a locksmith. They are not sales pages. Each one sticks to what is useful: how to tell rekeying from replacement, what to do in the first few minutes of a lockout, how a technician opens a door without damage, and what actually matters when you buy a deadbolt.
A few ideas run through most lock problems. A front door is a system, so the symptom at the keyway often starts at the hinges or the strike. The strike matters more than the bolt, because most doors fail where the plate meets the frame. Rekeying is about controlling who has a working key, not about fixing hardware. And the least expensive time to deal with keys and locks is before something goes wrong, while you still have options.
You can describe your situation on the contact page or by phone, and the likely answer is usually clear before anyone is on site. The services page lists the specific work, and the FAQ covers the questions that come up on most calls.
The rekey or replace guide explains the difference between changing a lock's internal combination and swapping the hardware, and how to tell which your situation needs. The lockout checklist covers the first few minutes: check every other way in, do not force the main door, and think about who has a key. The piece on non-destructive entry walks through picking, bypass tools and key-making, and why drilling is a last resort. The deadbolt guide covers fit, grades, bolt throw and the strike reinforcement that matters more than any of them.
Each guide is written to be useful on its own, whether or not you call a locksmith afterward. If you are weighing a decision, read the relevant guide first and then describe your specific situation on the contact page or by phone; the likely answer is usually clear before anyone is on site, and it is confirmed once the hardware is inspected.
Explaining how the work is done is not a giveaway; it is how a customer tells a careful locksmith from a careless one. Someone who understands that most doors fail at the strike, that a bound deadbolt is usually alignment, and that a lost key calls for a rekey rather than a copy, asks better questions and gets better outcomes, whoever they call. The pages here aim for that: enough detail to make a sensible decision, without the pressure that fills most locksmith sites.
First: a door is a system. The symptom you notice at the key is often the end of a chain that started at the hinges, the frame or the strike, so the fix is not always where the problem shows. Second: the strike matters more than the bolt. Most forced-entry failures happen where a short screw lets the plate tear out of the trim, and three-inch screws into the framing are the least expensive real improvement. Third: rekeying is about keys, not hardware. It changes who can open a working lock and does nothing for a worn one. Fourth: deal with small faults early. A key that is starting to bend, a lock that is getting stiff, a latch that needs a second pull, these are cheap to fix now and expensive to fix after they strand you or break.
Put a spare key with a trusted neighbour or family member. Have a locksmith check that every exterior door has a deadbolt that throws fully into a strike anchored with long screws. And key your exterior doors alike so a single key runs the house and you will actually lock every door. None of the three is expensive, and together they prevent a large share of lockouts and make a forced entry meaningfully harder.
If you read only one thing here, make it this. A door resists two different attacks: someone trying to defeat the lock quietly, and someone trying to force the door quickly. The lock cylinder handles the first: a higher-grade cylinder with security pins resists picking and bypass. The strike and the frame handle the second, and this is where most doors fail, because the plate that comes in the box is held by short screws that only reach the trim. Replacing them with three-inch screws into the wall framing, adding a reinforced strike box, and making sure the deadbolt throws its full inch does more for a typical door than any lock upgrade.
Beyond that, the useful habits are simple: fit a deadbolt on every exterior door, not just the front; keep the deadbolt thrown when you are home so a plain latch cannot be slipped; key the exterior doors alike so you will actually use them; keep a spare key off-site with someone you trust; and deal with a lock that is getting harder to turn before it strands you. On a door with glass in or beside it, decide deliberately between a single-cylinder deadbolt, which can be reached through broken glass, and a double-cylinder, which cannot but needs a key to exit; check local code and think about fire escape before choosing.
None of this is expensive and none of it requires a specialist product. It is mostly correct installation and a few small decisions, and most of it can be checked or corrected during any other visit.
Do it yourself for a basic deadbolt swap on a standard door if you are comfortable with tools and the door is in good shape. Bring in a locksmith when a door binds or has settled, when you want several locks keyed alike, when a lock needs picking open, when a key is lost and a rekey is the safe response, for any vehicle key with a chip or fob, and for commercial hardware such as closers, panic devices and mortise or storefront locks. The judgement call is usually about alignment and keying, which are quick for someone who does them daily and fiddly for someone who does not.
These pages are aimed at homeowners and renters in the Atlanta area making an ordinary decision: whether to rekey or replace, what to do in a lockout, whether a lock problem is worth a call, what to buy. They assume no background, avoid jargon where plain words will do, and explain a term the first time it appears. A landlord, a property manager or a small-business owner will also find the parts about key control and commercial hardware useful.
Each guide links to the service it relates to, so if reading one leads you to decide you want help rather than a do-it-yourself job, the next step is one click away. The services page is the full index, and the service areas page covers where the work is done. The guides and the service pages are meant to be read together: the guide explains the decision, the service page explains what the visit involves and what to have ready.
There is no required order, but if you are new to this, the rekey-or-replace guide gives you the vocabulary, the lockout checklist is the one to have read before you need it, the non-destructive entry piece explains what a locksmith actually does at your door, and the deadbolt guide is the one to read before you spend money at the hardware store. Each links to the relevant service page if you decide you want help rather than a do-it-yourself job.
The guidance here reflects standard locksmith practice and widely published standards such as the ANSI/BHMA grading used for deadbolts. It is general information to help you understand a decision, not a substitute for someone inspecting your specific door, lock or vehicle. Where a page suggests a specification or an approach, treat it as a sensible default to discuss, not a rule that fits every situation.
A few signs separate a straightforward local locksmith from an operation to avoid. A fair locksmith gives you a general idea of pricing on the phone and a firm price to agree before starting work, rather than a low number that climbs sharply once someone arrives. They confirm your authorization to request the work. They default to opening a lock without damage and treat drilling as a stated last resort on a standard residential lock, not a first move. They recommend the work the hardware actually needs, which sometimes means talking you out of a replacement you asked for.
It is reasonable to ask, on the call: how will you open it, roughly what will it cost, and what happens to the lock afterward. The answers tell you most of what you need to know. A business with a real local service area, a published phone number and pages that explain how the work is done, rather than a wall of city names and superlatives, is generally a safer choice than a listing that exists only to capture a search.
If you are weighing a decision rather than dealing with a lockout, describe your specific situation on the contact page or by phone first. The likely answer is usually clear before anyone is on site, and it is confirmed once the hardware is inspected.
Call and tell us what is happening. The technician reviews the lock, door, key or vehicle and explains the options before any work begins.